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25000029907
Record Greetings for Sesui
To record a new greeting, all that you have to do is to follow these steps:
1. Call 0333 333
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25000033785
How to update my desk ID
Whenever you switch phones, you need to update Sesui so it knows where to direct your calls.
T
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25000034022
Call is stuck in the queue with available agents (User guide)
Call is stuck in the queue with available agents (User guide)
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25000040388
Softphone volume control
If you need to increase the volume on your Softphone account please follow these steps.
Right
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25000042598
Troubleshooting - Background noise / Bad voice quality - Change Mic and Headset settings (VOIP settings)
When logged into Sesui right click anywhere on the main screen. You will then have a menu, select VO
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25000051471
Sesui APP gets stuck OFF screen
What this means is that when you launch the application if comes onto the task bar but it is not
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25000060907
Connection Error
Receiving a Connection Error
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25000060909
Connection Wrap Up
If you find yourself going straight into Wrap Up with out calling or trying to pick up a call.
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25000060910
Going into Unreachable state
If you find yourself going into the state Unreachable
Please make sure you are NOT clic
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25000060911
Backlog of button clicks
You may find this error message,
If so please try the following,
1. Check to make