(Self-password reset) Office 365 password reset by user
How to reset Office 365 password (Self Service) There is no need to contact IT or to raise a ticket if Office 365 password reset is required
Microsoft office 365 application (such as Outlook, Teams, OneDrive) will be prompted by a pop window if password reset will be required or you can login to https://www.office.com/ to change your password. Follow below simple steps to reset your office 365.
Note: User must need to register their mobile number as another verification is required along with MFA when they performing password reset by themselves. As soon as we put them on password reset group, pop up window will be prompted to register a mobile number.
1 – Click sign in or switch to different account and enter your Travelctm (Muhammad.faisal@travelctm.com) email address.
2 – Click “Forgotten my password”
3 – Enter email address again if not there and enter the characters shown in the picture then click next
4 – Verification step 1 on MFA (Multifactor Authenticator app) so choose option 3 which is “Approve a notification on my authenticator app”, click on “Send Notifications” and approve on your phone.
5 – Verification step 2 via “text message” so enter your registered mobile number and generate the code via call or text as indicated below. Once code is generated then please enter and click “Next”
6 – Once both verifications are completed then we will be able to enter a new password twice and click “Finish”
7 – you will get a below message if password has been successfully reset. Close all Office 365 application and start using new password.