Dynamics - Client Supplier Air Agreements (route deal)
Client airline agreements (route deals or reward programs such as BA on Biz) must be added to client account records in Dynamics CRMN. This is the responsibility of the Business Manager /Business Support teams.
- Navigate to the account in CRM and click on “Related”
- In the drop down list,scroll down and click on “Contracted Suppliers”
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Click on “New Contracted Supplier” to add in a Supplier Agreement for the client
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Fill in the details on the agreement and click save and close
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Step 1
- Select 'Airline' with the 'Contracted Supplier Type' field
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Search and select the airline in the 'Supplier' field, ensuring the airline name ends with '_EMEA', eg:
British Airways_EMEA
American Airlines_EMEA
A new tab will then be added to the page titled 'Airline' for additional detail specifics
Please endeavour to add as much information to the tabs/contract as possible in order to provide clients with the richest of information.
If you have any questions, require assistance please contact mis.mailbox@travelctm.com